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Care Without Compromise

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Our Commitment

We are committed to providing you with the highest quality service that we possibly can. We shall endeavor to see you at your appointed time, but if an emergency should arise, we shall see you as soon as possible.

What You Can Expect From Us

  • Precise appointments.
  • Reasonable fees.
  • Quality service.
  • Telephone inquiries answered swiftly and courteously.
  • Emergency help for emergency problems.
  • Copies of your records.
  • Progress reports to your physician(s).

What We Expect From You.

  • Ask questions.
  • If we say or recommend something that you do not like or you do not understand, please tell us.
  • Call us if you have a problem with your hearing.
  • Call us when you have a problem with your hearing aid.
  • Have your hearing aid cleaned and checked regularly.


Sutton Hearing & Balance participates in the following medical plans:

  • Aetna/US Healthcare
  • Anthem
  • Cigna
  • Empire Blue Cross/Blue Shield
  • Healthnet
  • Magnacare
  • Multiplan
  • Medicare
  • Oxford Medicare Advantage
  • Oxford
  • PHS
  • United Health Care